All You Need To Know About ITIL Certification - Basic Overview And Bright Career Options

There are many benefits that an organization as well as an individual can get by going for ITIL training Bristol. Some of them includes reduced service cost, enhanced customer satisfaction, increased productivity, increased flexibility in adapting the services to changing business needs, etc.

ITIL service lifecycle

The ITIL lifecycle incorporates five phases. They are as follows.

• Service Strategy -

  The primary focus of this phase is to define the strategic assets and maintaining as well as implementing this strategy. It ensures that business is all set for the service improvement.

• Service Design -

  This phase assesses the management processes of the business to design as well as develop the new service offerings or enhance the existing ones.

• Service Transition -

  This phase completely covers the transition right from the development to the production operations involving testing as well as quality control.

• Service Operation -

  This phase defines the best ideas to manage the services once they are produced. It also addresses some service operation processes like access management, event management, helpdesk support, and the application lifecycle.

• Constant Service Improvement -

  Based on the operational feedback, this phase defines the new requirements to the previous phases. It ensures that the procedures and policies are properly followed and the service level agreements are met.
  

Career Options after ITIL

IT professionals having ITIL certification are greatly valued by the large corporations that have adopted ITIL framework. Apart from the large organizations, the medium sized and small businesses are also recognizing the worth of hiring employees possessing ITIL certification.

These organizations are expecting the most benefits from having personal having ITIL training. The value of this certification may be greater for the enlightened companies that just can’t afford to have their critical IT projects fail.

Overall, ITIL certification can be indeed a valuable skill for any IT professional, be it CIOs or system administrators. Many big companies have dedicated ITIL mentors and coaches that help the shepherd projects through different steps of ITIL framework.

These ITIL experts possess a broad understanding of IT landscape and can normally spot trouble with implementation or the design document in couple of minutes. It can also be a valuable credential for the project managers. Even some basic understanding of the ITIL framework can help them to support the ITIL process effectively.